PRIVACY POLICY

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This Privacy Policy explains how we collect, use, disclose, transfer, and store any personal information that we collect from you or that you provide to us. If you do not agree with this Privacy Policy please do not use our website or services.

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The website is owned and managed by shineVision Limited (“we”, us” and “our”), which is the data controller under the General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679).

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WHAT PERSONAL INFORMATION WE COLLECT

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When you contact us through the website, correspond with us or otherwise use our services, we may collect a range of personal data, including your name, address, phone number, email address and information about your enquiry.

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HOW WE USE YOUR PERSONAL INFORMATION

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• We use your personal information to respond to your enquiries, operate the website and pursue breaches of the terms of use and other policies.

• We may also use the information to develop, deliver, and improve our products and services and for internal purposes such as auditing, data

• analysis and research.

• We also use your personal information to keep you updated on our latest service announcements, upcoming events and to improve our services, content and advertising. If you do not want to be included on our mailing list, you can opt out at any time by emailing us at enquiries@shinevision.co.uk

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WHERE WE STORE YOUR PERSONAL DATA

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The information that we collect from you will be stored within the European Economic Area (“EEA”).

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COLLECTION AND USE OF NON-PERSONAL INFORMATION

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We also collect information that is not directly associated with any specific individual, such as company information, unique device identifiers, location, time zone and other information relating to users’ activities on our website. We may use this non-personal information for any purpose including so that we can better understand users’ behaviour and improve our products and services. We may also aggregate this information to help us provide more useful information to our users.

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If we combine non-personal information with personal information the combined information will be treated as personal information for the purposes of this Privacy Policy for as long as it can identify an individual.

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We may collect information about your computer or mobile device when you access our website. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual. We use this information for system administration and may report aggregate information to any advertisers.

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COOKIES

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Our website uses cookies to distinguish you from other users.

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DISCLOSURE TO THIRD PARTIES

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We may share your personal information with members of our corporate group, which means our subsidiaries, our ultimate holding company and its parent and subsidiaries, as defined in section 1162 of the Companies Act 2006.

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We may disclose your personal information to third parties:

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• In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.

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• If our company, or substantially all of our assets, are acquired by a third party, in which case personal data held by us about our customers will be one of the transferred assets.

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• If we are under a duty to disclose or share your personal data in order to comply with any legal obligation; or in order to enforce our Terms of Use or Acceptable Use Policy as described on this page; or to protect the rights, property, or safety of us, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

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PROTECTION OF PERSONAL INFORMATION

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We take precautions – including administrative, technical, and physical measures – to safeguard your personal information against loss, theft, and misuse, as well as against unauthorised access, disclosure, alteration, and destruction.

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Although we will do our best to protect your personal information, we cannot guarantee the security of your data transmitted to our website by virtue of the unsecure nature of the internet and any transmission is at your own risk. Once we have received your personal information, we will use strict procedures and security features to try to prevent unauthorised access.

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YOUR RIGHTS

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All individuals who are the subject of personal data held by shineVision Ltd are entitled to:

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• Ask what information shineVision Ltd holds about them and why

• Ask how to gain access to it

• Be informed how its keep it up to date

• Be informed how the company is meeting its data protection obligations

• If an individual contacts shineVision Ltd requesting this information, this is called a subject access request.

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Subject access requests from individuals should be made to the Data Protection Officer at enquiries@shinevision.co.uk

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• Individuals will be charged a reasonable fee £10 per subject access request if shineVision Ltd manifestly unfounded or excessive. The Data

• Controller will aim to provide the relevant data within 14 days.

• The Data Controller will always verify the identity of anyone making a subject access request before handing over information.

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PRIVACY POLICY CHANGES

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Our Privacy Policy may change from time to time. We will post any privacy policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, if appropriate, by email).

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For further information please email enquiries@shinevision.co.uk